Digital Surge vs Swyftx 2022

Martin Parks – Last Updated on April 21, 2022

The most popular way to start trading crypto is to create a user account on a reputable crypto exchange platform with a solid selection of available cryptocurrencies, affordable fees, strong security measures, and helpful customer support team.

However, it’s quite difficult to choose the right crypto trading platform because a considerable number of these exchanges have low liquidity levels, unreasonable fees, and poor security protocols. It’s especially hard for crypto beginners to decide which platforms are worth their while and won’t rob them through high fees and market spreads.

For this reason, we’ve prepared a detailed, side by side review of two of the most popular Australian crypto exchange platforms, Digital Surge and Swyftx, to help you decide which one is a better fit for your needs. We should emphasise upfront that these two platforms are really the best of the best that Aussie crypto traders have at their disposal, alongside CoinSpot and Independent Reserve, so it was very difficult to decide which platform is better. 

Be sure to stick until the end of the review to find out how these two platforms compare against each other and which one is our winner.

Comparison Table

FeaturesDigital SurgeSwyftx
Supported CryptosMore than 300 cryptosMore than 270 cryptos
Trading Fees0.5%0.6%
Deposit FeesPOLi incurs a 2-3.30 AUD fee, PayID and bank account deposits are free of charge.Free 
Withdrawal FeesFreeFree
Average Market Spread0.4%0.4%
Regulatory StatusComplies with AUSTRAC regulationsComplies with AUSTRAC regulations
Customer SupportLive chat, help desk support ticket, and email.Email, support ticket, and live chat.
Payment MethodsBank account transactions, POLi, debit cards, and PayID.Credit cards, bank account transfers, OSKO, debit cards, POLi, and PayID.

Digital Surge

Digital surge homepage

Pros:

  • Very user-friendly platform, great for crypto beginners.
  • Supports various advanced market order types, along with a classic trading interface.
  • More than 300 available coins.
  • Possibility of investing in self-managed super funds (SMSFs) 
  • Low trading fees.
  • Great customer support.
  • Possibility of paying bills with crypto.

Cons:

  • Only supports one fiat currency, AUD.
  • No crypto staking features.
  • You can’t fund your account with a credit card.

Swyftx

Swyftx home page

Pros:

  • Low market spreads. 
  • More than 270 crypto coins and tokens available for trading.
  • Very responsive and helpful customer support.
  • Users can file crypto taxes through Swyftx.
  • Great for beginners, thanks to the very user-friendly design and user interface.
  • Numerous crypto staking options.
  • Demo account available for beginners.
  • Supports AUD, NZD, and USD fiat currencies.  

Cons:

  • No advanced trading orders or market interface.
  • No margin trading options.
  • The platform lacks technical analysis tools.

Crypto Selection

The first thing you should look at when choosing a cryptocurrency exchange platform is the selection of available cryptos. Crypto beginners mainly focus on a couple of leading digital currencies, but as they gain more experience, their investment appetite also increases, and they begin to explore mid and low-cap altcoins.

That’s why it’s a good idea to choose an exchange with a huge selection of cryptos at the beginning of your crypto journey, even though you won’t be using many currencies for some time.

Many popular, international exchanges like Kraken and Coinbase only support a few tens of digital currencies, while Digital Surge and Swyftx go far beyond with a couple of hundred coins and tokens available on each platform. Digital Surge supports more than 300 cryptos, while Swyftx supports nearly as much.

You can find all of the top crypto assets, such as Bitcoin (BTC), Avalanche (AVAX), Dogecoin (DOGE), Fantom (FTM), Cardano (ADA), Sandbox (SAND), Tether (USDT), Solana (SOL), Ripple (XRP), Monero (XMR), Zcash (ZEC), Binance Coin (BNB), Algorand (ALGO), Hedera (HBAR), Ethereum (ETH), and a bunch of other coins on both exchanges.

Crypto Selection Winner: Swyftx

Although Digital Surge has a somewhat larger selection of cryptocurrencies, a lot of these additional coins are low cap altcoins without any real market potential. That’s why our vote goes to Swyftx because their selection of tokens is a bit more balanced and less riddled with low cap coins.

Fees

Fee policies vary depending on the exchange platforms. Some charge a flat fee for all types of trading operations, while others have a market maker/taker fee model, where makers incur a bit lower transaction fees than takers.

You should always pay close attention to a trading platform’s fee policy because the exchange fees, combined with the market spreads, are key factors for your trading profitability. Ideally, an exchange platform should have low fees, low market spreads, and high-quality services, but most platforms don’t.

Digital Surge and Swyftx are rare cases of crypto exchanges with really low fees and really great services. Digital Surge uses a traditional maker-taker fee model, where fees start at 0.5% per trade. In case you’re a crypto investor with high monthly trading volumes, your fees can drop to a minimum of 0.1%, which is really low, especially if you keep in mind that you can trade more than 300 coins on Digital Surge and that the platform has relatively stable liquidity.

There’s also an instant Buy/Sell feature, which always charges a 0.5% fee per trade. As far as deposit fees, POLi AUD deposits cost between 2 AUD and 3.30 AUD per transaction, while all other deposit methods are free of charge.

Since Swyftx doesn’t have an advanced trading interface with complex market order options, the platform doesn’t need a maker-taker fee model. Instead, Swyftx charges a 0.6% flat fee for all trading operations. Fiat currency deposits are free of charge for all payment methods on Swyftx.

Fees Winner: Digital Surge

The winner of the fees section is Digital Surge, thanks to their lower starting fee of 0.5% per trade and identical instant buy/sell fee, which is lower than the 0.6% flat fee on Swyftx. This category is an example of how close both platforms are in terms of quality because literally, a 0.1% difference in fees influenced our decision.

Spread

The market spread is just as important as the fee policy when choosing a crypto exchange. The difference between the bid and ask prices is what constitutes the market spread, and it can be dramatically different between various platforms. Some platforms have spreads as high as 4 to 5%, which means that the price difference on these platforms is extremely high, and users have a hard time making gains.

A solid average market spread is anywhere around 1%. In this case, Digital Surge and Swyftx both have the same average spreads of around 0.4%, which is quite low. This means that the platforms have high liquidity levels, resulting in low differences between bid and ask prices. 

Crypto Spread Winner

In the spread category, we have a draw since both platforms have identical average spreads.

Customer Support

Customer support is an often overlooked and undervalued category when analysing crypto exchange platforms, even though it’s actually very important because when you run into problems, support team members are the only ones that can help you.

Many crypto exchanges have very laggy, unresponsive customer support services that take hours and days to answer your questions, and they are often unhelpful, which makes things even more frustrating when you’re experiencing problems with your platform account.

Digital Surge and Swyftx are textbook examples of how a crypto exchange’s customer support service is supposed to work. Both platforms have email support, help desk support tickets, and live chat support options. The key advantage of their live chat option is that it isn’t operated by chatbots.

Instead, there’s a dedicated team of customer support professionals who are at your disposal and ready to help you with any platform issues. The response time for both exchanges is just a couple of minutes, and the support team members really do their best to help users solve their problems.

Customer Support Winner

It’s another draw because Digital Surge and Swyftx really have some of the best customer support services on the market.

Mobile Apps 

When the first crypto exchanges were launched back in 2010, it was quite normal for them to have only a browser version of the platform, and users were accustomed to using their PCs and laptops to access their trading accounts. However, things have changed in the last couple of years, so now it’s absolutely a must for all popular crypto exchanges to have smoothly functioning, user-friendly mobile apps that work with both iOS and Android smartphones.

Digital Surge has a great mobile app with tons of functionalities. Advanced traders have all of the Digital Surge trading tools, order types, and technical analysis features available on the mobile app, which means they can implement even the most advanced trading strategies while on the move without the need to use a PC.

The Swyftx app is extremely user-friendly, with a simple, straightforward interface that allows users to deposit, trade, stake, and manage their crypto assets with just a few clicks. The app is perfect for crypto beginners because it’s very intuitive and doesn’t require any advanced trading knowledge.

Mobile Apps Winner: Swyftx

Both apps are really high quality, but our winner is Swyftx because their mobile app is considerably more beginner-friendly due to the simplistic design and ease of use. Given the fact that the crypto market is rapidly growing thanks to a high influx of new investors, being beginner-friendly is a very important trait for crypto exchange mobile apps.

Deposit Methods

Being able to quickly invest fiat currency without complex conversion procedures is a top priority for the average crypto investor. That’s why reputable crypto exchanges need to provide multiple deposit methods that allow users to deposit cash into their accounts and then spend it afterwards.

Digital Surge offers a broad selection of deposit methods, including bank transfers, debit cards, POLi, and PayID. Most of these deposit methods are free of charge, except for POLi deposits, which are charged from 2 AUD to 3.30 AUD per deposit.

Swyftx supports a broader range of deposit methods, including POLi, PayID, OSKO, bank account transfers, debit cards, and credit cards. POLi deposits are free of charge on Swyftx.

As far as supported fiat currencies, Swyftx supports AUD, USD, and NZD, while Digital Surge users are limited to Australian dollars.

Deposit Methods Winner: Swyftx

Our vote goes to Swyftx because it doesn’t charge any fees for POLi deposits, supports a broader range of fiat currencies, and allows users to fund their accounts through OSKO or credit cards.

Security

Security is a top priority when trading crypto because there are so many hackers and scammers trying to rob you, so you need to pay special attention to the safety of your portfolio. The best solution is to keep crypto in trustworthy, third-party crypto wallets, but when you’re actively trading cryptocurrency, you’ll surely need to keep a portion of your digital assets in an exchange platform account.

That’s why you should always choose a platform with strong security measures. 

Digital Surge has robust security measures designed to keep platform assets and user accounts safe. Most of the platform assets are kept offline in cold storage devices, while a small portion is kept online for platform liquidity.

The user accounts are protected through a mix of passwords and two-factor authentication (2FA) measures that require users to confirm each transaction by entering their password and approval code, which is sent either to their email address or mobile phone.

Swyftx uses similar security measures, with the addition of third-party security auditors who regularly check Swyftx for security breaching possibilities. Also, the Swyftx cyber security team constantly works on updating platform safety measures to keep up with new types of security threats and hacks.

Security Winner: Swyftx

The security winner is Swyftx, thanks to their third-party security audits, which add an additional safety layer for platform users. 

Final Verdict

It was very difficult to decide a clear winner between Digital Surge and Swyftx because both platforms provide top-quality services in all segments. Small details like the broader selection of available deposit methods, the third-party security audits, and the more beginner-friendly Swyftx mobile app are factors that make Swyftx our overall winner.